Week4AssignmentMEDIALIAISON. AUG-SEPT. 2015 IMC STUDY SLH

WEEK 4 ASSIGNMENT TASK

JOURNAL ENTRY 7

SUSANNE LORRAINE HARFORD

PRN2124 OFF-CAMPUS, S2, 2015.

 

TASK

COMPLETE THE FOLLOWING IN YOUR ONLINE JOURNAL.

 

  1. MEDIA LIAISON Consider the media liaison that will be required for your chosen event.

 

  1. Media coverage of the event is required prior to the event

to ensure a solid turn out by your identified key stakeholder groups.

 

  1. You also want to consider how post event media coverage can assist in achieving

your client’s business/event goals and objectives.

 

  1. Start brainstorming a list of potential media liaison strategies and tactics

 

  1. you can integrate into your event’s communication plan,

 

  1. including:

 

  1. SMART communications objectives (pre and post event media specific)

 

  1. The media angle/story/newsworthy points

 

  1. Creative ideas for media kit and invitations for media to attend event

 

  1. How you would manage media at the event.

 

  1. PR TOOLS AND TECHNIQUES

 

Attached files:

PR TOOLS (Updated 2013). Pdf. (135.028 KB)

 

…………………………………………………………………………………………………………………..

 

THE SIZE OF THE GENERATIONS(a)

Cohort Age in 2014 Population
(‘000)
% of total population
(%)
Baby Boomer (born 1946-1966) 48-67 years 5,574 23.7

 

ABS, 2015, TALKIN’ ‘BOUT OUR GENERATIONS: Where are Australia’s Baby Boomers, Generation X & Y and iGeneration?

 

…………………………………………………………………………………………………………………

 

WEEK 4 ASSIGNMENT TASK

 

SUSANNE LORRAINE HARFORD

PRN2124 OFF-CAMPUS, S2, 2015.

JOURNAL ENTRY 7 –

 

 

COMPLETE THE FOLLOWING IN YOUR ONLINE JOURNAL.

 

MEDIA LIAISON

 

  1. SMART goals and objectives S – Specific

 

 

 

BUDGET

 

An $20,000 overall event budget means there is no money for media

So specifically manage media without paying (make media access difficult/desired)

 

= exclusive

 

Masterman & Woods, (2006, p. 55) say:

the communication objectives for event organizations

need to be set within the context of the situation analysis

and the higher level objectives of the organization.

 

 

This ‘parent organization’ does not exist. So the media liaison plan communication “higher level objectives” are to:

 

  1. make Perth, WA Seniors Expo 2015 more successful than 2014

– cause ALL stakeholders to want to return next year

– provide engaging experiences to ALL stakeholders

 

PLUS Masterman and Woods (2006, p. 55) provided key general media goal areas, to:

  1. build “corporate brand”
  2. identify “the most appropriate method, media and message to communicate with each … distinct target audience”.

……………………………………………………………………………………………………………..

Media coverage of the event is required prior to the event to ensure a solid turn out

by your identified key stakeholder groups

 

……………………………………………………………………………………………

 

  1. SMART goals and objectives M – Measurable:

Keep parent organization media costs as low as possible

 

Media Budet Prior to Event media – and PR:

 

Early media coverage should not be necessary to convince the key internal stakeholders to attend the Seniors Expo.

 

Although all will be most gratified and encouraged by positive press at any stage – both desirable responses at PR-level.

 

  1. Parent organization to negotiate & complete documentation of formal arrangments with all internal stakeholders – well-grounded relationships are good PR.

 

  1. To include all on-site or off-site signage and make sure NO associated costs is the responsiblitiy of the parent organization – clear conditions are good PR.

 

  1. As soon as possible request from Murray Street Mall an in-kind sponsorship of:
  • on-site office & its running costs
  • Suitable to house an on-site, full-time Public Officer
  • And a full-time, on-site, real-time blogger/photo-journalist
  • Both paid for by the parent organization

 

  1. First, parent organization negotiate media-advertising discounts for:

 

  • SMART goals and objectives T – Timed

Eight days of high daily cover

For the key external stakeholders listed below, broker a media-coverage       ‘deal’ where these parties divide the cost.

 

WA Government (Department of Transport), the WA Events Calendar, and the Perth City/Murray Street Mall Management.

 

This will be to each party’s advantage, a joint venture. This is a “PR action” by the parent organization (Masterman & Woods, 2006, pp. 85, 86).

 

As the event is in WA, The West Australian newspaper can produce and run daily all essential event information – in hard copy and online. The mass media exposure to be essential, factual, pragmatic, real. A set of inserts, maps and timetables – TOOLS, GIFTS, FREE TO PUBLIC – GOOD PR

 

Similar to those produced and distributed for the Royal Show each year. To appear on the weekend prior to the commencement of the Expo. Thereafter on each day of the Expo.

 

These useful guides to contain: details of the transport to get to and from the event; car parking/bike hire; a colourful, well-designed map-event-layout; of attractions, emergency assistance, toilets, Bankomats, compass points, coffee stops, et al; and a timetable of daily events.

 

 

 

  • SMART goals and objectives TTimed

Eight days media advertising

 

 

Parent organization negotiate discount advertising in media for Seniors Expo merchandisers, sponsors, contractors, etcetera.

 

Recommend they all take out linked advertising to complement the maps and information – “PR action” of parent organization (Masterman & Woods, 2006, pp. 85, 86).

 

  1. e) RESULT

 

  • SMART goals and objectives TTimed

Broker newspaper advertising sales – good PR:

 

Because then the newspaper may provide/contra timely editorial content

 

 

 

 

NEXT

Once the joint venture, the West Australian newspaper media guides and the media-based advertising are designed and agreed, further media coverage can be started before the event:

 

  • Early-level FIRST press releases sent out to the newspaper, local and global, other mass media:

 

  • Seek EXPRESSIONS OF INTEREST

by media partner-hosts for 2 exclusives

(completely manage the media):

 

  1. professional, continuous, live

on-the-ground

online

photo-journalism blog

(all their own equipment).

For ½ day prior to the event

each day of the event

and ½ the day after the event

 

  1. Instagram photo competition.

On-site every day

at Seniors Expo

“Authentic Italian Gelati” lounge-parlour

(all their own equipment)

 

 

 

 

 

 

 

 

 

TABLE 1: TOTAL Perth Seniors Expo 2015 in-house

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TABLE 2: INCOME TARGETS

 

  1. At 6-months prior to event:

 

$ 500 – PR-agent: structure negotiate and broker media deal/s

  • site inspection with Authentic Italian Gelati manager

 

$ 200 – cost to run 2 ads to recruit

 

  • – top-level blogger/photo journalist
    • real-time, on-site blogging
    • photo-journalism
    • gather & compile stats
    • some liaison with media
    • answer on-line media questions
    • daily report
    • final report
    • $1,000 per 24-hour day for 9 days

 

 

  • – experienced Public Officer
    • press releases & media queries
    • gather quotes
    • answer questions
    • deal with emergencies – incl a/h
    • gather stats
    • write daily reports
    • final report
    • $500 per 10-hour day, + a/h on-call emergencies

for 9 days

 

 

  1. On weekend prior to event

 

  • assist set up donated on-site office

with blogger and Public Officer

$100

 

  • 1 X 24hour/one day blogger’s time

$1,000

 

  • 1 X10 hour/day Public Officer’s

time + a/h emergency

$500

 

  1. VIP: COST $2,300/PLUS: PRE-EVENT PR ACTIONS

THESE MUST BE included: Negotiate, confirm timetable & commit to:

 

*PUBLIC LIABILITY INSURANCE cover for 12 months – Insurance Broker

*ON-SITE AMBULANCE & staff in attendance for 7 days – St. John’s?

* How post-Public Officer matters are dealt with?

 

VIP: Share some these costs with key internal and external stakeholders! – Maximum available in parent organization contribution: $5,000

 

  1. IN EVENT – Costs allowed for here

 

In-event-time media

– Blogger/photo journalist: $8,000

 

– Public Officer: $4,000

 

TOTAL: $12,000

 

 

  1. POST EVENT?

 

  1. You also want to consider how post event media coverage can assist in achieving

your client’s business/event goals and objectives.

 

  • Announce results GELATI COMPETITION – (3RD PARTY COST)

 

  • Run END-OF-EVENT PARTYonly possible if:

– the exclusives sell

– sell party idea to one/more internal/external stakeholders

 

  • Public Officer is

– responsible to de-mob. Site office (Day 9)

– return all to Parent organisation (Day 9)

 

 

 

 

 

  1. A. SMART goals and objectives AAchievable

 

N:B: This event is fictitious.

My media liaison plan is achievable as it is firml based on research and results:

 

BACKGROUND:

ThE Seniors Expos event started in the USA

  • Many years ago
  • It is well established in the USA
  • Last year Perth, WA held its first Seniors Expo
  • The original budget: $100,000
  • The first Perth WA Seniors Expo (2014) was a rousing success
  • More than 70,000 people attended
  • Perth, WA Seniors Expo (2014) ran for 3 days
  • Prior to Perth, WA Seniors Expo (2014)
    • Call to register expressions of interest to:
      • merchandisers
      • services
      • others

 

  • strong interest expressed
  • an excellent cross-section of businesses and services were chosen
  • excellent cross-section participated

 

  • Perth WA Seniors Expo (2014) was an IMC, structured to
    • gather all sorts of information
    • esp about their stakeholds/ registered expressions of interest audience/s

 

 

  1. SMART goals and objectives R – Realistic

 

THIS MEDIA PLAN FOR Perth WA Seniors Expo 2015 is realistic :

 

Based on these results of research and questionnaires from Perth, WA Seniors Expo (2014):

 

  • In 2014, the major audience (Seniors visitors) registered
    • high enjoyment
    • confirmed will return visit
  • In 2014, most businesses and services registered again for 2015 Seniors Expo
  • A seniors lounge for resting is needed
  • Clear directions to toilets and more toilets
  • Good-quality coffee and tea would be better. With fresh milk. And cakes
  • Gelati would be well-received
  • Competitions are good
  • Raffles are good
  • Priorities are specifics – like ‘how to get there’ – Bus/train/parking, hours, Murray Street Mall plan/map, parking, are priorities
  • WOM is highly effective in the WA seniors cohort
  • Some overseas visitors attended
  • Overseas attendees enjoyed the event
  • Higher levels of SM use by audience than anticipated

 

 

 

More Feedback from Perth, WA 2014 Seniors Expo feedback:

PR-perspective: Media value today?

Seniors like to talk. That might be good for the Seniors Expo…. but –

 

Seniors pick up on things as they have been around a long time. They like facts, information. They like to read and they, still, work hard. And though optimistic and grounded, they are quite cynical and worldly. Australian seniors came of age in Vietnam War era.

 

Sometimes seniors see being featured by the mass media can have negative connotations: editorial bias, being preferred, or granted, unfair favours, veniality, too-close associations with big business.

 

Australian seniors historically donate generously, yet now some ‘not-for-profits’ and ‘charities’ have lost credibility with them.

 

PR VIP Australian seniors automatically assume this Seniors Expo is created by a ‘caring’ organization. So credibility is really important here –

 

 

NOTES

 

Note to self: 1. In considering the media liaison (find definition?)

that will be required (why? Is it – media/ will it – be required?)

for your chosen event. (generating high public discussion/ W-O-M is best)

 

 

  1. Media coverage of the event is required prior to the event to ensure a solid turn out

by your identified key stakeholder groups

 

  1. Start brainstorming a list of potential media liaison strategies and tactics – DONE

 

  1. you can integrate * into your event’s communication plan, including:

 

  1. SMART communications objectives (pre and post event media specific)

 

  1. The media angle/story/newsworthy points – DONE

 

  1. Creative ideas for media kit and invitations for media to attend event – DONE – WILL GRANT INTERVIEWS IF FORMALLY REQUESTED

 

  1. How you would manage media at the event – DONE – EXCLUSIVE, MANAGED COVERAGES ONLY ALLOWED ON-SITE

 

  1. PR TOOLS AND TECHNIQUES – DONE

 

Attached files:

PR TOOLS (Updated 2013). Pdf. (135.028 KB)

 

…………………………………………………………………………….

Key Stakeholders

 

Internal:

  • Seniors Council of WA Management

 

  • Perth City
    • Murray Street Mall Management
      • Seniors Expo liaison office/ers

 

  • Other Internal Stakeholders, including:
    • Staff
    • Consultants
      • Insurers
      • Risk analyis
      • Caterers
      • Printer
      • Merchandiser-groups
    • Current sponsor/s

 

 

External:

  • Spectators/atttendees/participants
  • WA Government
    • Department of Transport – bus, trains
  • WA Mass media
    • News
    • Magazines for seniors
  • Trade Press – local, national & international
  • WA Events Calendar
    • VIP – work together with Seniors Council

& Murray St Mall

decide the year-season/date/specific-area of Mall

 

 

 

 

 

Reference

ABS. (2015). TALKIN’ ‘BOUT OUR GENERATIONS: Where are Australia’s Baby

Boomers, Generation X & Y and iGeneration?

http://www. abs.gov.au/ausstats/abs  

 

@          

 

nsf/Latestproducts/3235.0Feature%20        

 

Article12014?opendocument&tabname=Summary&prodno=3235.0&issue=2014&num=&view

 

 

ECU PRN2124 off-campus, S2, 2015. Lecture and activities notes, Week 4.

 

 

Masterman. G., and Woods, E. T. (2006)

 

 

 

NOTES

 

THOUGHTS TO CONSIDER

 

$20K = TINY BUDGET

LOOK AT MERCHANDISER LIST

 

  • WORK WITH THEM TO JOIN/USE THEIR MARKETING ADVERTISEMENTS
  • DITTO CONTRACTORS ETC

 

FIND OUT HOW MANY SENIORS IN WA ATM?

HOW MANY SENIORS VOLUNTEERED IN SYDNEY OLYMPICS?

 

 

BUY A CHAIR FOR THE WEEK – $5 PER DAY?

 

UPPER AREA FOR KIOSKS TO EAT AND WATCH

WHAT IS GOING ON BELOW

 

Oldest & youngest Senior who visited last year

 

  1. Road WEAR SOMETHING CR NO MATTER HOW OLD AND TAKE A PIC OF YOU AT THE SHOW – FOR THE photo competition. YOU WILL RECEIVE A RECORDING. RECORDS

BOOK TO RECORD COMMENTS

& RECEIVE PHOTO

 

Professional Blog writer for 7 DAYS OR WHATEVER (Like LISA VINHOS’ site)

Handwritten entries will go into paper journal but then be translated onto blog (or snapshot).

 

WITH ENTRY TICKET A FREE GELATI

 

FREE BUT IF ELECT TO CONTRIBUTE $2 TO GO TO THE EVENT –

FILL OUT DETAILS – COLLECTED BY HOMELESS

WILL GET 2 X FREE GELATI PLUS VISIT TO

THE GELATI REST STOP

OLD ITALIAN MOVIES

 

A/C COMFY SEATING AT CORRECT LEVEL

CHAIRS AND TABLES

 

 

GELATI TRUCK GOING ROUND

TEST

STAND-UP BIKES

3-WHEELERS

ELECTRIC BIKES

ETC

 

TRAVELATOR LENGTH OF MALL

ULTRALIGHTS

SKYDIVING

GENTLE RAPIDS

CIRCUS

TUMBLING

YOGAS

MEDITATION

DRUMS

SINGING A long at night

BUSH WALKsf

AMERICAN SMOKE LODGE

Magnetic numbers and letters on a big board

Meeting post/place for photo shoots and FB images

 

 

Aside

Week3JournaltaskKEYMESSAGES. AUG-SEPT. 2015 IMC STUDY SLH

Week 3 – Assignment Task

SUSANNE LORRAINE HARFORD.

Complete the following task in your online journal.

KEY MESSAGES
Review the brief for the scenario you have selected.·       1. List the key stakeholders (internal and external) for the EVENT·       2. What is one key message regarding the BUSINESS relevant to the event that would relate to all major stakeholder groups?··       3. What is one key message regarding the EVENT relevant to the primary external stakeholder groups?·       4. What is one key message regarding the EVENT relevant to internal stakeholders?

Week 3 – Assignment Task

SUSANNE LORRAINE HARFORD.

In order to avoid information overload some form of

marketing information system is required which will

ensure that decision makers get the information they

need when they need it (Masterman & Woods, 2006,

  1. 34).

Porter (1986) maintains that the only three strategic

alternatives available … to fit within the corporate and

marketing strategies of the organisation… are ‘cost

leadership’, ‘differentiation’ or ‘focus’… A strategy of

focus requires specialization in one area (Masterman

& Woods, 2006, p. 64).

  1. List the key stakeholders (internal and external) for the Event

To deal with the instruction in the first quote, above, required “some sort of marketing information system” (Masterman & Woods, 2006). So first, this Week 3 Assignment task creates the foundation of a

pre-determined set of actions that differentiate

your product from its competitors in terms that

are positive and personally relevant to your key

target audiences (Masterman & Woods, 2006, p. 57).

In order to identify the key stakeholders of this task I relied upon these quotes:

Primary stakeholders are those individuals or groups without

whose support the event would cease to exist. These are

employees, volunteers, sponsors, suppliers, spectators,

attendees and participants (Masterman & Woods, 2006, p. 18).

Key Stakeholders

Internal:

  • Seniors Council of WA Management
  • Perth City
    • Murray Street Mall Management
      • Seniors Expo liaison office/ers
  • Other Internal Stakeholders, including:
    • Staff
    • Consultants
      • Insurers
      • Risk analyis
      • Caterers
      • Printer
      • Merchandiser-groups
    • Current sponsor/s

External:

  • Each spectator/atttendee/participant
  • WA Government
    • Department of Transport – bus, trains
  • WA Mass media
    • News
    • Magazines for seniors
  • Trade Press – local, national & international
  • WA Events Calendar
    • VIP – work together with Seniors Council

& Murray St Mall

decide the year-season/date/specific-area of Mall

THE next part of this TASK

Having identified the key stakeholders any key message needs a “starting point” (Masterman & Woods, 2006, p. 57), or essential foundation from which to develop. This is the “positioning statement”. These authors also say:

The communications role is to change existing attitudes to

the product through the use of new imagery, information

and comparisons (Masterman & Woods, 2006, p. 66).

As a 68 year-old, born and bred West Australian (a ‘baby boomer’ PR and communications student) I belong to a most privileged ‘senior’ group – I’m an Australian. Along with many other WA ‘seniors’ I enjoy a great climate, an open and rich life-environment, where it is possible for ‘seniors’ to easily relate to all types of people, all ages, walks of life, cultures and society.

To Nature as well as to the life of the city, an environment where it is possible for ‘seniors’ to contribute in various ways . To know, feel, that still, at the end of our lives, we still have value, and meaning, to our society (Harford, 2015).

This client/task is fictional, so I propose a positioning statement that will encourage the BUSINESS, internal, and external key stakeholders of this event, one that provides them a forum. So, here goes: my birthplace is Fremantle, and I’m now 68, and, during my life I’ve observed – and experienced – how well Perth did for 3 of my gorgeous grandparents, numerous and often ettcentric aunts and uncles—- and my darling mother, during their last years. It seems to me that seniors the world over are looking for a Perth”. It’s a quailty environment.

Perth is aleady a great brand. Perth has “personality” as Masterman and Woods (2006) say, a brand “inextricably linked with image, perception and attitude”… the customers’s perception of all the tangible and intangible aspects of the product” (pp. 70, 71). Also, like most of my cohort, I feel like an ‘individual’, so I listened closely to:

Segmentation strategy is one-to-one or micromarketing

which involves adapting aspects of the marketing mix for

each individual customer, ie. market segments of one…

a company that produces bespoke or customized products

or services is following one-to-one marketing although the

initial marketing communications may still involve mass

media (Masterman & Woods, 2006, pp. 64, 65).

And here’s my positioning statement:

“Perth is one perfect environment.

For any senior – from anywhere in the world”

(Harford, 2015).

 

 

 

 

 

 

 

MY 3 KEY MESSAGES:

Using this positioning statement foundation, I developed key messages for business, internal and external stakeholders and – ‘individuals’ cohort.

  1. My key message about BUSINESS relevant to the event that would relate to all major stakeholder groups is:

 

“Let’s NOW Look at Life Differently!”

  1. 3. My key message regarding the EVENT relevant to the primary external stakeholder groups is:

 

“Find Out NOW-HOW to Live Life!”

 

  1. My key message regarding the EVENT relevant to internal stakeholders is:

 

“NOW PERTH – is the PLACE to Live Life!”

 

Reference

ECU BB PRN2124 OFF-CAMPUS, S2, 2015, Week 3 Lecture and Activities notes.

Harford, S. (2015). 68 year-old West Australian citizen.

Masterman, G. and Wood, E. H. (2006). Innovative Marketing Communication, Strategies for the

events industry. Oxford: Elsevier Butterworth Heinemann.

END

Aside

Week3ActivityWENTTOAGARDENPARTY. AUG-SEPT. 2015 IMC STUDY SLH

SUMMARY:

TASK: WEEK 3 ACTIVITY

 

Weekly Activity

Complete the following activity in your online journal.

Integrated Marketing Communications

1. Think of an event you have attended/been a part of recently.

Analyse the strategic nature of this event in terms of;

a. Target audience
b. Event creative concept
Positioning and Key Message(s) for the event
Objectives of the messaging terms of decision-making stage and
information processing level
Message appeal (rational, emotional)
The impact, credibility and longevity of the medium used

 

…………………………………………………………………………………………………………………..

 

 

SUSANNE LORRAINE HARFORD

PRN2124 OFF-CAMPUS, S2, 2015

MY SET TASK JOURNAL ENTRY NUMBER 4

 

WEEK THREE ACTIVITY

 

Weekly Activity: Complete the following activity in your online journal.

This task, and subject event are considered from the “Integrated Marketing Communications” (IMC) perspective.

 

Think of an event you have attended/been a part of recently.

 

  1. THE EVENT:

An event attended recently and was part of, for the first time, was a small, communal BBQ in Australia.

 

This small annual event has run for about 10 years. It is open to all. Compact, well-designed and colourful invitation notices are posted in local shops, cafes, and bars. High-quality BBQ food, (meat and non-meat) and drink, all typical of the area, are amply provided by one local family. About 70, smart-casually-dressed local people attended this year. They brought with them their children, and a few guests. Some families return for the event and I was the guest of one of those families. Community members personally contribute more food and drink and bring many and diverse, interesting, often home-cooked dishes. The event was held in the elevated front area of a local church, with wonderful stone seating and an excellent view out all over the local area. The event is entirely independent of the church. The event begins at sundown (around 7pm) on a Friday, late-summer. It ends at 10pm sharp, where a small voluntary collection is made – for the church and to cover the cost of cleaning the site, provision of chairs, benches and tables, BBQs, etc.

 

2, Analyse the strategic nature of this event in terms of:

 

  1. Target audience:

 

Primary target audience:

The key target audience – any and every member of the small, local yet ethnically-diverse community.

 

Secondary audiences: Attending local residents’ guests, and their children, are secondary, potentially developing audiences – at each annual stage.

 

 

Strategically this annual event:

  • Demonstrates the community’s cohesiveness.
  • Strengthens a diverse community.
  • Widens familiarity and common understanding within the community.
  • Thanks the community members for the community cohesiveness.

 

  1. Event creative concept:

 

“Strength in our endurance and diversity”

 

 

Positioning: This annual event:

  • is open to all community members
  • has no economic agenda its position in society continues to be unique
  • is not linked to profit and power so its position is unchallenged

 

 

Key Messages are:

 

  • annual “Thank YOU” event – to ALL community members for their support of their common community
  • annual demonstration of communal cohesiveness, understanding and appreciation

 

 

 

Key Objective: to strengthen and consolidate the local community, to make new community members welcome and part of that community.

 

 

Messaging Terms: The terms of communication were transparent, simple, with no hidden agenda/s.

 

This event exemplifies the power of common endevour:

 

  • a pleasantly-anticipated, rhythmic, local annual event reinforces bonds within an ethnically-diverse local community

 

  • a further expansion and development of many existing strong and useful bonds within a diverse local community

 

Decision-Making:

Decision-making is organic, as:

after 10 years of successful non-profit-linked operation this event is

  • voluntary
  • effective
  • established
  • on-going
  • changes are gradual
  • about 99% of labour required is unpaid

 

 

Information-processing: The information in the event message can be easily processed – as it is simple, successful and transparent. No hidden agendas.

 

Message Appeal:

 

  • Rational: The primarily family-member comprised target audience finds this event-message rational as it already works effectively to strengthen their community.

 

  • The community members relate to the event message at it works to create and develop strength, familiarity and understanding within their community.

 

Message impact

  • As an impartial visitor/observer, the event was extremely enjoyable. I met many interesting people I probably would never have otherwise. So the event had a positive, immediate impact on me.
  • In addition, the event was powerful: I have since met and spent time with several individuals I met at that event. So it has (already) had longer-term positive effects on me.

 

  • Long-term impacts were easy to observe in others, for example when listenting to much verbal positive reinforcement before, during and post-event.

 

  • That some community members structure, or break their holidays to attend also demonstrates the event’s attraction and power.

Message credibility and longevity:

  • The event’s credibility is evident in:
    • Its durability

 

Message awareness/call-to-action:

  • The number of participants
  • The immediate and longer-term results I experienced and observed
  • The willingness of volunteer participants
  • The good-will evident amongst the diverse community members
  • New types of community members participating

 

Message medium used:

 

  • The event itself
    • Face-to-face
    • the lead-up, actual event, and the post-event WOM
    • new connections
    • reinforce old connections

 

  • The use of product placement
    • Personal experiences of
    • local produce
    • local cuisines

 

END

 

 

 

 

 

 

SUMMARY:

 

This type of “non-economic/marketing”-based event or communication is indeed a modest style of IMC. It uses various communication items – like word-of-mouth, printed advertisement, buying power, the actual event, and the pre, in-event and post-event discussion, analysis and oral records, where goodwill is conveyed and reinforced. However, this event has little need to exhaustively gather information, nor to analyse it, as there are no “targets” in the audience (Masterman & Woods, 2006, p. 34).

 

The size of the target audience is easy to obtain from the local rate-payer register and as such is finite, given a 10/15% contingency, which should always be taken into account in any case.

 

Because of the target audience, the nature of the event and what it communicates (the types of local produce available) the gathering of large amounts of internal and external data is really counter-productive, as there is no one available to analyse it or reflect upon it. This is because here there is no “challenge in research and analysis” as audience demographic sub-groups are not particularly relevant. Word-of-mouth generated-information is generally sufficient to run such an event in a small community like this one, as it is simple to “get the information” needed when needed (Masterman / Woods, 2006, p. 34).

 

 

 

Although the target-audience

SMART:

 

SWOT:

Many strengths:

Annual date set well in advance so the venue is available.

The date is known by the community.

Event creates communal goodwill.

Event uses voluntary communal effort involving many parties.

There is positive and strong anticipation of the event.

There are positive, first-hand recollections and good memories of this event over the years. This community’s diverse children grow up experiencing this event.

 

There were few weaknesses: possibly some type of physical accident – as the area is high and the path steep and not very well lit.

 

Opportunities were many: the guests were from all walks of life. They mingled freely and introduced each other. The community members brought guests they also introduced to others. Their children mixed. Traditional foods and drinks produced locally were discussed and appreciated.

 

Threats were also few: the potential for inclement weather as the event is held in the open, possibly some unpleasant party might attend.

Aside

Week2Activity5 “GROUPS” – AS IF. AUG-SEPT. 2015 IMC STUDY SLH

Weekly Activity

 

Complete the following activity in your online journal –

create a new journal entry page and title it “Week 2 Activity”.

 

Targeting

When we talk about targeting a communications campaign we are seeking a description of ‘who’ the target audience/market is and ‘how’ best to communicate with them. Demographic information can be useful in describing population groups. The following terms have been used to describe just some of the common population groups. Can you….

 

Describe 5 of the “groups”.

Suggest some of the communications channels most suited to reaching each group.

– Suggest a hero/celebrity icon for this group.

 

Generation Y Generation X Generation Z

Baby Boomers The Frugals Empty Nesters

Nerds Geeks Yuppies

DINK FIFO NETTELS

KIPPERS Singles Bogans

Battler Hippie Punk

Hipster Goth Emo

 

…………………………………………………………………………………………………………………

Week 2 Activity

 

Journal Entry Week 2

 

 

Understand the customer and the brand to unearth

a key insight for the communication/solution.

(Heaton, 25 June 2014).

 

 

Part A: Chose and describe 5 target groups:

Preamble

The “targeting” in this activity is to create a “description of ‘who’ the target audience-market is” (ECU BB PRN2124 off-campus, S2, 2015, lecture and activities notes, Week 2). Heaton (24 June 2014) quoted at the outset of this task, explains the importance of understanding the “customer” (aka the “who” – the customer is one more name for market, audience, or target groups, or stakeholder, or segment). A general context investigation appeared to be a good place to begin.

 

 

To identify ‘who’ and the associated ‘how’ begins with “research and analysis”, to situate the ‘who’, the target (ECU PRN 2124 off-campus, S2, 2015, lectures and activities notes, Module 2). To try and understand the five “who” is where the IMC SWOT analysis begins. So, it seems necessary to first at least briefly consider several matters:

  1. whether there is a purely economic basis to this exercise
  2. what the form of any other basis to this exercise is

 

Furthermore, in the current ‘economic’ situation, there is world-wide volatility in many markets. If one considers only the economic basis of this marketing exercise it seems possible many previously flourishing mass markets are on a downward (economic) trajectory, and many previously well-established ‘who’ and ‘how’ are in dramatic states of change.

 

This attempt to analyse the “strengths” and “weaknesses” (ECU PRN2124 off-campus, S2, 2015, lectures and activities notes, Module 2) of the current market situation seems extremely complicated. There are unusual circumstances, marketing “threats” such as the huge public distrust of the mass media.

 

This current and novel, global culturally-interlinked society demonstrates the early beginnings of a post-conflict global environment – the actual SWOT “opportunities”: commodities needed during, or to do with, times of world peace will succeed. So statistics from modern-era periods of peace, (perhaps in Australia from 1945 to when decision-making began about whether to enter the Vietnam War), would be extremely useful in the research for this task.

 

Masterman and Woods (2006, p. 17) say separate target groups into various categories. Australians today are chosen as there seems to be no set task context. In the lecture and activities notes, (ECU BB PRN2124 off-campus, S2, 2015, Module 2), the task outline says that “demographic information” may… describe “population groups”, or “differing stakeholder groups with varied needs, preferences and characteristics” (Masterman & Woods, 2006, p. 18). Australia is a great example of population diversity: the 2012 Census shows Australians’ “top five countries of birth — Australia, England, New Zealand, China, India”.

 

Beginning the “situation analysis” (ECU PRN2124 off-campus, S2, 2015 lecture and activities notes). Levy (June 21, 2013) used this Census data to describe “just how multicultural a nation ‘we’ now are”. This article shows “almost one in four Australians was born overseas”.

 

The last Australian (2012) Government Census showed the “population as 21,507,717, so, relative to the world population Australians are relatively few: the Census shows there are males: 10,634,013, females: 10,873,704. So, while there are less Australians, they are diverse. This further complicates the process of describing the ‘who’ and the ‘how’

 

Five “who” groups, with snapshots:

This part of the Week 2 activity is also a IMC “key element” (ECU BB PRN2124 off-campus, S2, 2015, Week 1). That is to identify “targets” and “objectives”.

Masterman & Woods (2006) describe how some groups of individuals “are affected or could be affected by an event’s existence” (p. 18) and explain target groups may possibly be “interrelated” in a variety of ways (p. 19). In the five chosen groups interrelationships are shown as possible.

 

  1. Baby Boomer: can be defined as 20 years of hard-workers, or “generation of people born between 1944 and 1964” (Sheridan, 2015). Can include battlers, yuppies, singles, hippies (personal experience, 1970-2015).

 

  1. Yuppies: a semi-acronym for various combinations of similar meanings such as any “young, upwardly-mobile/urban professionals”, of any gender, possibly currently under 40 (Evans & Graetz, 21 September, 2007).

 

  1. Singles: May be any person above 16 years of age who regularly lives alone. May include baby boomers, yuppies, hippies, battlers, and vice versa (personal experience, 2008 – 2012).

 

  1. Battler: Moore (?) describes battlers’ as those at the bottom end of Australia’s increasing “inequality” and says “there are three kinds of people in this country: the rich, the middle class and the battlers”. He says battlers may be any person who “works hard to make a decent living in difficult circumstances… and refuses to admit defeat”. Leigh, (2013), states the inequality that entrenches the battler social level is now, in Australia “returning to the heights of the 1920s”. He says battlers’ children are “kids born into poverty.

 

  1. Hippie: Many hippies feel a deep, personal connection to nature, and many are vegetarians. This category can also include singles, battlers, and vice versa (personal experience, 1972 – 1975).

 

 

Part B: Knowledge of the target audience

While census data was a major source (Masterman & Woods, 2006, p. 17), the overall amount of information is too great to confidently, quickly isolate clear specifics about each of the five chosen “targets” or audiences (ECU BB PRN2124 off-campus, S2, 2015, Week 2). Even so, the actions carried out do “map against set tasks” (Masterman & Woods, 2006, p. 18). This is, as learned in Week 1, is one IMC “key element”.

 

In this process I have searched for, “selected” (p. 18), analysed, and presented some early information on each target audience. As Masterman and Woods (2006, p. 17) say, this information helps divide target groups into further and various categories and possible primary and secondary targets, and in this task it is possible to see how their direction applies. For example, a considerable number of ‘long-term’ hippies today now fall into the baby boomer, and/or pensioner category, while new, hippies, including younger members, may elect to join.

 

As results are from my personal analysis “used” in this exercise, the information chosen and presented is unavoidably subject to my personal bias, as described by Masterman & Woods, (2006, p. 17). For example, the 2012 Australian Census states Australians’ Median age as 37 in 2012. Personally I found this a most surprising figure.

 

This particular information was extremely useful to me, as previously I (68 years old, Baby Boomer) believed the Australian population more aged. How to apply this specific data is actually quite confusing (to me), as I continue to read regularly, in the mass media, about various distorting and disastrous (economics-based) effects Australia’s ‘ageing’ population is bringing upon the country.

 

Part C:

– needs

The needs of these groups appear diverse, but as the 2012 Australian Census notes there “may” be differences between different social groupings as versus age. So to gain a clearer picture perhaps age, gender, location might provide more stable data. For example, Australian Yuppies’ existence (as a separate group) is disputed by Evans & Graetz (21 September, 2007). Their research on yuppies’ “social distinctiveness and political importance” shows “no substantial differences between yuppies… and non-yuppies”. So perhaps yuppies’ needs are generally similar to, or the same as other young to middle-aged Australians.

 

 

 

 

 

Part D:

– behaviors

 

Yuppies: Evans & Graetz (21 September, 2007) say research demonstrates yuppies are generally liberal, not conservative.

 

Singles: Search results revealed a strange emphasis on dating sites, and singles bars. As a single for the past 20-odd years I have never felt the requirement for either of those services. Along with lots of other-singles friends, I have a keen interest in many areas of life, and in other behaviours. For example, in walking, swimming, learning, dogs, horses, Nature, and visits to theatre, movies, sports, art galleries….. etc.

 

Battlers: Given the nature of this category it seems reasonable to assume this category has little disposable income. In addition, Australia’s current government seems dedicated to reducing social support. Given that, and the overall current ‘economic’ situation it seems reasonable to assume many, many more people will be in this category very soon, and with no forseeable change to their poverty.

 

Hippie: Often hippies live in the bush, sometime in communes, and can include people that are categorized in various other ways: such as ferals, conscientious objectors, Vietnam Vets, and flower and love children. Some hippie communities, like Nimbin, NSW successfully practice innovative, sustainable lifestyles and have flourished for decades.

 

Part E:

Other key areas for information gathering at this stage are:

 

Market trends

The market is constantly adjusting. This is because of inevitable changes in target markets. For example:

While Singles, Hippies and Battlers are increasing in number they are affected in some ways by the wages-reduction, eradication of unions, job-market uncertainty, economic ‘downturn’ and global turmoil.

  • Many, such as single parents and battlers, have to rely upon social security and ‘handouts’.
  • Again, this results in little disposable income and also little inclination to save.
  • They often must spend all of their money on essentials
    • Therefore essential purchases, such as food
    • cheaper clothing and footwear is more available today
  • Travel is a major goal for many

 

The (first) Yuppies are not so young anymore, so this group’s age base is widening and thus inevitably this market is experiencing changes. This is the group which would currently aim to purchase their first home, and move on from there.

  • now there are dramatic changes in Australian’s owning-their-own-home-level, due to the negative economic changes, especially in the wage and jobs markets

 

Baby Boomers’ numbers are lessening because they are now approaching advanced age (and thus reduce through death). Although in the past this group has been big consumers they are cautious about debt and now many concentrate on essential purchases.

  • gifts for younger family members
  • holidays and travel
  • education

 

Competitors’ offerings

 

Effectiveness of existing marketing communications

While Hippies often concentrate and there are effective existing market communications. It is apparent these marketers understand their target markets within the hippie community.

 

Research for some “communication channels most suited to reaching each group” (ECU BB PRN2124 off-campus, S2, 2015, Week 2).

 

and

When considering “‘how’ best to communicate with” these five “’who’”, or each of these “target audience/market”, segments (ECU BB PRN2124 off-campus, S2, 2015, Week 2), or “stakeholders”, as audiences are described by Masterman & Woods (2006, p. 18), the internet is ubiquitous today. That said:

– Baby Boomers were raised on one-to-cone personal communication

– Battlers may be unable to pay for online equipment or services

 

As these types of set tasks require further, multi-dimension descriptions,

perhaps tables would be the best. This readable form can quickly convey information snapshots and clear comparisons

 

As so many changes are occurring now, the 2016 census results will be extremely interesting. That census will probably have a profound effect on current research results like this.

 

Although I am not traditionally religious, the recent paper generated by the current Catholic Pope seems to provide a strong, and positive foundation for this task. As a baby-boomer, my positive character tells me there are huge economic bright-spot during volatile times like this, or SWOT “opportunities”. (Horrifically, during the period just prior to my birth, the opportunity was any article needed in, or to do with, times of war). However, this means the task would not be based upon economics.

 

Reference

 

The Sydney Morning Herald,

 

Australian Government (2012). National Census.

 

 

ECU BB PRN2124 off-campus, S2, 2015, Week 1

ECU BB PRN2124 off-campus, S2, 2015, Week 2

 

Evans, A. and Graetz, B. (21 September, 2007). The politics of Australian

yuppies. http://www.tandfonline.com/doi/abs/10.1080/00323268908402093

 

Heaton, A. (June 25, 2014). Three examples of integrated campaigns.

http://www.smartinsights.com/traffic-building-strategy/integrated-marketing-communications/three-examples-integrated-campaigns/

 

Hippy.com. (2015). Website.

http://hippy.com/modules.php?name=Review&rop=showcontent&id=140

 

Leigh, A. (2013). Battlers and Billionaires: The story of inequality in Australia.

ABC Radio National. http://www.blackbooks.com/books/battlers-and-billionaires

 

Levy, M. (21 June, 2013). Snapshot of a nation: what the census reveals about

  1. The Sydney Morning Herald. http://www.smh.com.au/national/snapshot-of-a-nation-what-the-census-reveals-about-us-2012062120po5.html

 

Masterman, G. and Wood, E. H. (2006). Innovative Marketing Communication,

Strategies for the Events Industry. Oxford: Elsevier Butterworth Heinemann.

 

Moore, B. ( ). What’s Their Story? A history of Australian words. Oxford: Oxford

University Press.

http://www.abc.net.au/radionational/programs/linguafrance/aussie-battlers-whats-their-story/2990150

 

 

Sheridan, L. (2015). Librarian. Email advice. ECU Library Services.

 

Appendix

 

1:

” Check our in-depth and interactive census data graphics here<http://www.smh.com.au/national/population>

 *   Population 21,507,717. Male 10,634,013. Female 10,873,704.
 *   Median age 37
 *   Families 5.68 million. Average children per family 1.9.
 *   All private dwellings 9.11m. Average people per household 2.6.
 *   Median weekly household income $1234.
 *   Median monthly mortgage repayment $1800. Median weekly rent $285.
 *   Average motor vehicles per dwelling 1.7.
 *   Registered marriage  7,647,042 or 49.2%.
 *   33,714 same-sex couples. 4.6 million heterosexual couples.
 *   De facto marriage 1,476,369 or 9.5%.
 *   Not married 6,413,399 or 41.3%.
 *   Top five countries of birth — Australia, England, New Zealand, China, India.

Just how multicultural a nation we are has been reinforced today in new census data that shows that almost one in four Australians was born o

http://www.smh.com.au/national/snapshot-of-a-nation-what-the-census-reveals-about-us-20120621-20po5.html

 

Read more: http://www.smh.com.au/national/snapshot-of-a-nation-what-the-census-reveals-about-us-20120621-20po5.html#ixzz3jSdTko5a

Facebook: http://ec.tynt.com/b/rf?id=aBfWCmwwCr37XTadbiUzgI&u=sydneymorningherald

 

 

Message By Email (Lutie Sheridan) (26/08/2015 03.35 PM)

For example you can define Baby Boomers as People born between 1944 and 1964, and then do a generational report on ABS.

http://www.abs.gov.au/ausstats/abs@.nsf/Latestproducts/3235.0Feature%20Article12014?opendocument&tabname=Summary&prodno=3235.0&issue=2014&num=&view=

You will have to come up with a suitable definition for your other categories.

You will need a precise socio-economic definition of your terms before you will find suitable material.

You will need to define “hippies” etc. more precisely .

 

Regards,

Lutie

 

 

 

 

1  For the weekly activity this week, you are welcome to use good old Google search for descriptions of demographic groups.  No need to scour journal articles if they prove difficult to source for this topic. A very general description based on your knowledge of each group and basic internet search is perfectly okay.  What I’m looking for is that you show understanding of how important it is to be able to break down stakeholder groups and how they may each require a different message and medium.

 

2  I want you to treat this Unit as a more practical unit, where you place yourself in the position of an event coordinator working in a consultancy.  This is not intended as a Unit where lots of academic research is required.

 

3  Any additional reading you need to do is listed in your Unit Outline.  Those additional texts and scholarly journals will be all you will need to develop and full understanding of the Unit.

 

4  Every concept is clearly explained in the textbook and in the lectures so ensure you read/listen and understand those. You need to focus differently and I think you will find your learning in this Unit will come easier.

 

Regards

 

  1. June 2015

http://theconversation.com/why-pensioners-are-cruising-their-way-around-budget-changes-42544?utm_medium=email&utm_campaign=Latest%20from%20The%20Conversation%20for%203%20June%202015%20-%202901&utm_content=Latest%20from%20The%20Conversation%20for%203%20June%202015%20-%202901+CID_d9aa7eed4583444a6198564d2fce1b93&utm_source=campaign_monitor&utm_term=Why%20pensioners%20are%20cruising%20their%20way%20around%20budget%20changes

 

Age pensioners have always gone on cruises. But since the budget, we have seen stories emerge of age pensioners changing their behaviour in response to the proposed rebalancing of the age pension asset tests.

Sydney housewife Noelene has bought a holiday cruise to Alaska. Seemingly contradicting sensible living strategies for many older people, financial advisers are now proposing part-pensioners upsize and buy a more expensive house.

It’s surprising behaviour, especially in light of new research from CePARusing government data that demonstrates many age pensioners actually live very frugally. Many pensioners live below even the “modest” retirement standard proposed by ASFA ($23,469 for a single and $33,766 for a couple, who own their own home). Indeed, many pensioners are cautious and keep a cushion of assets, whether because of concern about risk, to pay for age care when frail, or to leave a bequest to children or grandchildren.

What’s changed

Why would age pensioners choose to spend big now? Well, it’s a rational response by part-pensioners to the proposed budget asset tests. If the anecdotal behaviour is writ large, a lot of the potential revenue gains (estimated at A$2.4 billion over 5 years) from the asset test changes may disappear.

 

The politics of Australian yuppies

Brian Graetz and Aileen Evans

a  Senior Lecturer in the Department of Sociology , La Trobe University , Melbourne  b  Research student in the Department of Sociology , La Trobe University , Melbourne

Politics

Volume 24, Issue 2, 1989, pages 100- 115
Published online: 21 Sep 2007

 

http://www.tandfonline.com/doi/abs/10.1080/00323268908402093

 

 

Although many popular claims are made about the social distinctiveness and political importance of yuppies (young, urban or upwardly‐mobile professionals), there is little firm evidence to support such claims

 

al attributes and political orientations. The results show that there are no substantial differences between yuppies on the one hand, and non‐yuppies (young, rural persons or young urban non‐professionals) and people aged 40 and over on the other. Moreover, yuppies tend to be liberal rather than conservative on most issues, economic ones included. These results suggest
Baby boomers

http://www.oxforddictionaries.com/definition/english/baby-boomer
A person born in the years following the Second World War, when there was a temporary marked increase in the birth rate:
http://humanresources.about.com/od/glossaryb/g/boomers.htm
Definition: 

Baby Boomers is the name given to the generation of Americans who were born in a baby boom following World War II. The Boomers were born between 1944 and 1964. The oldest wave of the Baby Boomers is currently considering retirement options and looking at ways to make their elder years meaningful.

The youngest group of Baby Boomers are managing the Millennials and Generation-Xgroups of employees – and in some cases, being managed by them.
http://internships.about.com/od/internships101/qt/Characteristics-Of-The-Baby-Boomer.htm
Those who remember the assassination of President Kennedy, Bobby Kennedy, and Martin Luther King and who served in the Vietnam War grew up in a much different world than those born during the later years of this generation. Not only was the war over or coming to an end as they were coming of age, the music and events experienced were also much different and affected them in a number of different ways. Those born later were not subject to the military draft and tended to use more illegal drugs during their teenage and young adult years.

Baby Boomers are extremely hard working and strongly committed to their personal and professional goals. Their motivation stems from gaining positive recognition on doing a good job and they are not hesitant to put their all into any project they seek to accomplish. Baby Boomers grew up during turbulent times and they often question authority and buck the system due to their need to make their mark and work diligently to achieve their goals.
Baby Boomers are extremely career focused and while many of them are currently retiring, this exit from the workforce will create a vast hole in the number of people currently employed. Since most Baby Boomers have had to work their way up the ranks, they believe in seniority and earning your place on the job. They believe in the system and often have a hard time with the attitudes of younger workers and with the rise of telecommuting as a
http://internships.about.com/od/internships101/qt/Characteristics-Of-The-Baby-Boomer.htm

 

 

6.

http://perpetualpeaceproject.org/resources/
From: Hannah Arendt Center <arendt@bard.edu>
Date: Sunday, August 30, 2015
Subject: Hannah Arendt Center – Amor Mundi 8/30/15

 

 

 

A Different Cultural Paradigm Is Nowadays Inconceivable

 

As Pope Francis prepares to visit the United States, Bill McKibben in theNew York Review of Books writes that the Pope’s encyclical on the environment is “entirely different from what the media reports might lead one to believe.” The Pope is not simply concerned with the environmental challenges of global warming. His aim is higher, calling for a massive reconsideration of our ethical connection to the natural and technological world. “The ecological problems we face are not, in their origin, technological, says Francis. Instead, ‘a certain way of understanding human life and activity has gone awry, to the serious detriment of the world around us.’ He is no Luddite (‘who can deny the beauty of an aircraft or a skyscraper?’) but he insists that we have succumbed to a ‘technocratic paradigm,’ which leads us to believe that ‘every increase in power means “an increase of ‘progress’ itself”…as if reality, goodness and truth automatically flow from technological and economic power as such.’ This paradigm ‘exalts the concept of a subject who, using logical and rational procedures, progressively approaches and gains control over an external object.’ Men and women, he writes, have from the start ‘intervened in nature, but for a long time this meant being in tune with and respecting the possibilities offered by the things themselves. It was a matter of receiving what nature itself allowed, as if from its own hand.’ In our world, however, ‘human beings and material objects no longer extend a friendly hand to one another; the relationship has become confrontational.’ With the great power that technology has afforded us, it’s become ‘easy to accept the idea of infinite or unlimited growth, which proves so attractive to economists, financiers and experts in technology. It is based on the lie that there is an infinite supply of the earth’s goods, and this leads to the planet being squeezed dry beyond every limit.’ The deterioration of the environment, he says, is just one sign of this ‘reductionism which affects every aspect of human and social life.’ And though ‘the idea of promoting a different cultural paradigm…is nowadays inconceivable,’ the pope is determined to try exactly that, going beyond ‘urgent and partial responses to the immediate problems of pollution’ to imagine a world where technology has been liberated to serve the poor, the rest of creation, and indeed the rest of us who pay our own price even amid our temporary prosperity. The present ecological crisis is ‘one small sign of the ethical, cultural and spiritual crisis of modernity,’ he says, dangerous to the dignity of us all.”

 

 

The Elites and the Masses

 

Peggy Noonan in the Wall Street Journal writes that the Trump phenomenon is manifesting a chasm between elites and the masses that threatens to transform the world of American politics. She reports anecdotal evidence of a non-partisan mass of voters from all over the political and economic spectrum gravitating toward Trump. And the overriding theme she encounters is a disdain for political, economic, and mainstream elites. “On the subject of elites, I spoke to Scott Miller, co-founder of the Sawyer Miller political-consulting firm, who is now a corporate consultant. He worked on the Ross Perot campaign in 1992 and knows something about outside challenges. He views the key political fact of our time as this: ‘Over 80% of the American people, across the board, believe an elite group of political incumbents, plus big business, big media, big banks, big unions and big special interests–the whole Washington political class–have rigged the system for the wealthy and connected.’ It is ‘a remarkable moment,’ he said. More than half of the American people believe ‘something has changed, our democracy is not like it used to be, people feel they no longer have a voice.’ Mr. Miller added: ‘People who work for a living are thinking this thing is broken, and that economic inequality is the result of the elite rigging the system for themselves. We’re seeing something big.'” The mobilization of the masses outside and beyond traditional class boundaries is, of course, the kindling for all mass movements. And as Arendt writes in The Origins of Totalitarianism, movements feed on mass appeal founded upon moods and feelings rather than policies or interests: “Long before Nazism proudly pronounced that though it had a program it did not need one, Pan-Germanism discovered how much more important for mass appeal a general mood was than laid-down outlines and platforms. For the only thing that counts in a movement is precisely that it keeps itself in constant movement.” The point here is not that Trump is anything like the Nazis; he is not. But he is one of a series of politicians over the last 10-15 years that has fed upon the mobilization of masses in opposition to the perceived corruption and elitism of state and economic forces. Trump is both a symptom and a motor of the massive disillusionment of the American masses, our loss of faith in governmental and mainstream institutions from Congress to town halls, from the police to schools. Trump may be boorish, but he speaks truth to many, truths that elites would rather snicker at than engage. Whatever happens to Donald Trump’s candidacy, one wonders when, and if, the elites in this country will wake up and realize his popularity is founded upon a profound and real disdain that many, many Americans have for our advanced, progressive, and technocratic culture. What is more, at the end of her essay, Noonan writes that it is not only the masses but also the elites who think the game is rigged. This new version of what Arendt called the “temporary alliance of the mob and the elite” is worth attending to. For when the elites abandon mainstream institutions and join the mob in tearing down rather than building up, that is when the mobilization of movements threatens to get dangerous.

 

 

In Living Color

 

Jonathan Jones thinks about this week’s shootings of a television reporter and her cameraman live on the air in terms of the paradox of reality TV: “The sense that we somehow have a right to see this, the decision of many media outlets to screen it, has a lot to do with the television trappings of this crime. Because part of the attack was seen and heard live on air, because the victims and the perpetrator all worked for the same TV station, there’s something stagey about it all. Sadly people so enjoy true life crime stories and this one has a hokey TV setting that recalls many fictional plots of films and TV programs. It exposes the paradox of ‘reality television’–that people on television are not real to the audience at all. The death of a presenter is therefore something that can be replayed on screens with impunity. To see how bizarre and improper this is, imagine if anyone broadcast or hosted a serial killer’s videos of graphic murders. How is viewing this better?”

 

 

 

 

 

 

 

 

 

 

Until next time,

The Hannah Arendt Center

 

Become a member of the Hannah Arendt Center here.

“Every time consumers buy a food product that sounds Italian but is not, they are effectively being misled,” says Italian Trade Commissioner to Canada, Pasquale Bova. “Italian-sounding imitations are not the same as certified Made in Italy products, because they are not subject to the same strict standards of production which determine the characteristics that make original Made in Italy products world-renowned.”

The worldwide market for Italian-sounding products is estimated at over $82 billion CAD, more than double the size of the Italian agri-food export market. Canada, the U.S. and Mexico are some of the largest consumers of Italian-sounding products, with Canada alone buying $3.6 billion every year.

 

http://www.newswire.ca/news-releases/italian-trade-delegation-visit-launches-made-in-italy-campaign-517393961.html

 

Singles in Australia

http://app.singlesinaustralia.com.au/help/about.cfm

 

Singles In Australia About Us

Last updated on Wednesday 26th August, 2015

Welcome to Singles In Australia – the online dating site where genuine singles meet and form relationships.

Sick of being single? Fed up of waking up alone on a Sunday morning? Well, you’ve come to the right place. Here at Singles In Australia we have thousands of members just like you, who are looking for fun, friendship, romance and that special long term relationship.

 

on as you do, you can add your photo and create your own personal profile page. It costs nothing to send a wink so you can start contacting the people that you fancy straight away, and search by location to find other singles in your area. As a member you can also use more advanced search options to find other singles by interest, age, postcode, or whether they have children or smoke

 

9.

Baby boomers some 2014 population profile

 

http://www.abs.gov.au/ausstats/abs@.nsf/Latestproducts/3235.0Feature%20Article12014?opendocument&tabname=Summary&prodno=3235.0&issue=2014&num=&view

 

TALKIN’ ‘BOUT OUR GENERATIONS: Where are Australia’s Baby Boomers, Generation X & Y and iGeneration?
Dividing the population into generations, and examining the different social and economic experiences they have, can help us understand the changes that have occurred and continue to occur in Australian society. As generations age and move through different stages of the life cycle they impact upon our economy, demography and geography.

Using the most recent estimated resident population data for different regions around the country, this article explores the current geographical distribution of three 20-year age cohorts, which roughly align with three generations: people born between 1946 and 1966 (the Baby Boomers); people born between 1966 and 1986 (Generation X & Y); and people born between 1986 and 2006 (the iGeneration).

In defining these generations, a number of factors have been taken into account. These include birth rates, significant world events and shared life experiences. Each generation covers a 20-year age group to allow more meaningful comparisons across generations. It should be noted that there is no widespread agreement about the names and definitions of these generations. Furthermore, the names adopted in this article have been used by other commentators to refer to slightly different groups.”

 

TALKIN’ ‘BOUT OUR GENERATIONS: Where are Australia’s Baby Boomers, Generation X & Y and iGeneration?

“In other states and territories, higher than average proportions of Baby Boomers were in the following areas:

  • in South Australia: the southern Adelaide suburb of Clarendon, Mannum on the Murray River, and Yorke Peninsula – South (all 36%);
  • in Western Australia: the areas east of Perth, especially Toodyay (38%) and York – Beverley (34%), and those coastal areas around Bunbury, including Pemberton (35%) and Augusta (33%);
  • in Tasmania: Bruny Island – Kettering (38%), Triabunna – Bicheno and Forestier – Tasman (both 37%), all on the south-east coast; and
  • in the Australian Capital Territory: the southern suburb of Fadden (36%).”

 

“Dividing the population into generations, and examining the different social and economic experiences they have, can help us understand the changes that have occurred and continue to occur in Australian society. As generations age and move through different stages of the life cycle they impact upon our economy, demography and geography.

Using the most recent estimated resident population data for different regions around the country, this article explores the current geographical distribution of three 20-year age cohorts, which roughly align with three generations: people born between 1946 and 1966 (the Baby Boomers); people born between 1966 and 1986 (Generation X & Y); and people born between 1986 and 2006 (the iGeneration).

In defining these generations, a number of factors have been taken into account. These include birth rates, significant world events and shared life experiences. Each generation covers a 20-year age group to allow more meaningful comparisons across generations. It should be noted that there is no widespread agreement about the names and definitions of these generations. Furthermore, the names adopted in this article have been used by other commentators to refer to slightly different groups.”

 

TALKIN’ ‘BOUT OUR GENERATIONS: Where are Australia’s Baby Boomers, Generation X & Y and iGeneration?
Dividing the population into generations, and examining the different social and economic experiences they have, can help us understand the changes that have occurred and continue to occur in Australian society. As generations age and move through different stages of the life cycle they impact upon our economy, demography and geography.

Using the most recent estimated resident population data for different regions around the country, this article explores the current geographical distribution of three 20-year age cohorts, which roughly align with three generations: people born between 1946 and 1966 (the Baby Boomers); people born between 1966 and 1986 (Generation X & Y); and people born between 1986 and 2006 (the iGeneration).

In defining these generations, a number of factors have been taken into account. These include birth rates, significant world events and shared life experiences. Each generation covers a 20-year age group to allow more meaningful comparisons across generations. It should be noted that there is no widespread agreement about the names and definitions of these generations. Furthermore, the names adopted in this article have been used by other commentators to refer to slightly different groups.”

 

In defining these generations, a number of factors have been taken into account. These include birth rates, significant world events and shared life experiences. Each generation covers a 20-year age group to allow more meaningful comparisons across generations. It should be noted that there is no widespread agreement about the names and definitions of these generations. Furthermore, the names adopted in this article have been used by other commentators to refer to slightly different groups.ersity of Western Australia, and also had more than one-third of its population (35%) aged between 8 and 27 years in 2014.

 

 

SOURCES

Australian Bureau of Statistics 2006  A Picture of the Nation: the Statistician’s Report on the 2006 Census, 2006 (ABS cat. no. 2070.0)

Australian Bureau of Statistics 2009  Age Matters, May 2009 (ABS cat. no. 4914.0.55.001)

Australian Bureau of Statistics 2014  Australian Historical Population Statistics, 2014 (ABS cat. no. 3105.0.65.001)

This page last updated 17 August 2015

 

ust battlers

 

http://www.blackincbooks.com/books/battlers-and-billionaires

 

Battlers and Billionaires

The Story of Inequality in Australia

ANDREW LEIGH

Redbacks – Books with Bite. Short books on big issues by leading Australian writers and thinkers.

Battlers and Billionaires is the first book in the Redbacks series, followed by Why We Argue About Climate Change by Eric Knight.

Is Australia fair enough? And why does inequality matter anyway?

In Battlers and Billionaires, Andrew Leigh weaves together vivid anecdotes, interesting history and powerful statistics to tell the story of inequality in this country. This is economics writing at its best.

From egalitarian beginnings, Australian inequality rose through the nineteenth century. Then we became more equal again, with inequality falling markedly from the 1920s to the 1970s. Now, inequality is returning to the heights of the 1920s.

Leigh shows that while inequality can fuel growth, it also poses dangers to society. Too much inequality risks cleaving us into two Australias, occupying fundamentally separate worlds, with little contact between the haves and the have-nots. And the further apart the rungs on the ladder of opportunity, the harder it is for a kid born into poverty to enter the middle class.

Battlers and Billionaires sheds fresh light on what makes Australia distinctive, and what it means to have – and keep – a fair go.

Buy the eBook:

Amazon Kindle

Apple iBookstore

JB Hi-Fi Now

Google Play

Kobo

Praise for Battlers and Billionaires:

‘This is required reading for every Australian who seriously cares about the fair go enduring.’ – Peter FitzSimons

‘Be warned: this book will open your eyes and prick your conscience.’ – Ross Gittins

‘A thought-provoking book which emphasises how far we have strayed from confidently discussing public policies that seek to give meaning to our egalitarian spirit.’ – Laura Tingle

‘a cogent and accessible read’  – Sun-Herald

‘an informed study of a serious topic, written with a conversational ease that makes it quite accessible.’ – the Age

‘This short book is the first in what promises to be a great new series from Black Inc. called “Redbacks”. Leigh makes no bones about the fact that he is writing from a particular political standpoint, but his arguments are lucid, detailed and well-balanced. This book will appear to readers of quality political commentary such as the Quarterly Essay and it is especially pertinent in an election year.’ – Books+Publishing

Awards:

Longlisted for the 2014 John Button Prize

 

http://www.abc.net.au/radionational/programs/linguafranca/aussie-battlers-whats-their-story/2990150

 

http://www.abc.net.au/radionational/programs/linguafranca/aussie-battlers-whats-their-story/2990150

 

 

 

 

 

 

 

 

 

Aside

Week2TaskFORMATIVERESEARCH AUG-SEPT. 2015 IMC STUDY SLH

SUSANNE LORRAINE HARFORD – Week 2 Task

Task:

  1. Complete the following task in your online journal
  • Create a new entry and title it “Week 2 Task”
  • Read through the Assignment briefs (attached)
  • and
  • Consider which
    scenario you will work with.
  • PRELIMINARY RESEARCH

Make a list of sources of primary and secondary data useful for the formative research

of a Strategic Communication Plan

  • for the event you have chosen.
  • make separate lists in relation to:
  • The organisation itself
  • Stakeholders
  • Understanding competitors
  • Analysing the external environment

…………………………………………………………………………………………….

Seniors Expo – Part of file downloaded from:

Attached Files:  4115 Sem 2 Assignment_Brief_2015.pdf (299.923 KB)

– Your fictional client, the Seniors Council of WA, looks after the interests of all aged people in WA.

– Each year, they host a series of free events aimed at informing seniors and the rest of

the community about issues affecting the aged in our community.

– You must plan and implement one of these events – the “Seniors Expo” which will take place in Murray Street Mall in Perth.

You must consider and plan all aspects of the event including how you will attract suitable

exhibitors, sponsors and supporters.

You must also consider and detail how you will attract media to your event.

Your budget is $20,000

…………………………………………………………………………………………………………………………………………………

WEEK 2 TASK, parts 1, 2 & 3:

  1. To create a file titled “Week 2 Task” in PRN2124 BB Journal entry for my second Week 2 entry and in that file to commence marketing communications planning for Scenario 2: “Seniors Expo”.

There are many types and levels of information required on

stakeholder groups and this information should provide the

central focus of a marketing datatbase” (Masterman & Woods, 2006,

  1. 18).

The problem for marketing communication planners is… in selecting

the most appropriate information for the decision in hand (Masterman

& Woods, 2006, P. 18).

First, key stakeholders have to be identified at the outset and on a regular

basis as new groups emerge and existing groups may decline or increase

in relative importance (Masterman & Woods, 2006, p. 18).

2.

Event Chosen: I have read through the Assignment briefs (attached) and considered them. I choose Scenario 2 to work with: “Seniors Expo” (p. 2, above).

  1. USEFUL FORMATIVE RESEARCH
  2. Make a list of sources of primaryand secondary datauseful for the formative research of a Strategic Communication Plan

*A number of the research targets are potentially primary &/or secondory, &/or internal &/or external.

 

ALL parties listed are potential Stakeholders, although some are not listed as such, at this stage.

 

With the first, second and third quote of Masterman and Woods (2006, p. 18), above, in mind, this is a list of data sources as the initial choices for the event: “Seniors Expo”.

PRIMARY

Below are some possible key primary sources for preliminary research:

Internal:

  • Self – S. Harford
    • research subject – Senior, 68 years old West Australian
    • chief planner of this event
    • feedback

External:

  • Same age West Australian friends, relatives, associates
    • research subjects – Seniors
    • interested parties – Seniors
    • potential targets – Seniors
    • feedback – Seniors

AND

SECONDARY

key secondary sources for preliminary research:

Internal:

  • Seniors Council of WA
    • Management committee
      • Reports
      • Overall goals and targets
      • Apply SWOT analysis
      • Compile SMART OBJECTIVES
    • Budgets committee
    • Statistics committee
    • Risk analysis and insurance committee
    • PR/Media committee
  • Perth City
    • Murray Street Mall
      • Management Committee
      • Seniors Expo liaison office/ers
  • Other Internal Stakeholders, including:
    • Staff
    • Consultants
      • Insurers
      • Risk analyis
      • Caterers
      • Printer
      • Merchandiser-groups
    • Previous sponsors
    • Current sponsors
    • Potential sponsors
    • Carers organisations
    • Disabled organisations
    • All Nursing & retirement homes

External:

  • Australian Government Census ABS
  • Australian and WA Carers groups
  • Australian and WA Disabled groups
  • Overseas, Australian & State nursing & retirement homes, complexes, etc
  • WA Government
    • Department of Transport – bus, trains
    • Statistics
  • UWA and other local WA universities & TAFE
    • Faculties studying and/or researching
      • Ageing
      • WA Events
    • WA Events Calendar
    • Mass media
      • News
      • Magazines for seniors
      • entertainment
    • WA Conference Schedule
    • * West Australian Psychologists Association
      • Research on WA Aged
      • Research on market/competition
    • WA Retail Trader’s Association
    • * Trade Press – Industry Trends: local, national & international
    • Religous groups
      • Age-related research
      • Information about the aged in the WA community today
    • Perth City
      • Mayor’s Office
  1. make separate lists:

 

  1. The organisation itself
  2. Stakeholders
  3. Understanding competitors
  4. Analysing the external environment
  1. The organisation itself

Internal & primary

  • Seniors Council of WA
    • VIP guests Level 2
  • Patron/Chair individual
    • VIP guest Level 1
  • Management committee
    • Reports
    • Overall goals and targets
    • Apply SWOT analysis
    • Compile SMART OBJECTIVES
  • Budgets committee
  • Statistics committee
  • Risk analysis and insurance committee
  • PR/Media committee

Internal & primary

  • Self – S. Harford
    • research subject – 68 years old West Australian
    • chief planner of this event
    • guest
  1. Stakeholders

Internal & primary

  • Seniors Council of WA
    • Management committee
      • Reports
      • Overall goals and targets
      • Apply SWOT analysis
      • Compile SMART OBJECTIVES
    • Budgets committee
    • Statistics committee
    • Risk analysis and insurance committee
    • PR/Media committee
    • VIP guests Level 2

Internal & primary

  • Self – S. Harford
    • research subject – 68 years old West Australian
    • chief event planner
    • guest

 

* internal/external & primary/secondary

  • Potential Internal Stakeholders, including:
    • Staff
    • Consultants
      • Insurers
      • Risk analyis
      • Caterers
      • Printer
      • Merchandiser-groups
    • Previous sponsors
    • Current sponsors
    • Potential sponsors
    • All VIP guests Level 2

 

  1. Understanding competitors
  • Media

Mass media

  • Industry publications
  • consultants
  • *Sponsors–in-kind
    • targets
    • Some VIP guests Level 1
  • Individual journalists
  • Media liaison
  • *VIP guests Level 2

Current sponsors

  • *Financial &/or in-kind
  • VIP guests Level 1

Potential sponsors

  • *Financial &/or in-kind
  • VIP guests Level 2

Prior Sponsors

  • VIP guests Level 2

*West Australian Psychologists Association

  • Research on WA aged
  • VIP guests Level 2
  • Research on market/competition
  • targets

WA Retail Trader’s Association

  • guests
  • targets
  1. Analysing the external environment

*External & primary/secondary

  • Same age West Australian friends, relatives, associates
    • research subjects
    • interested parties
    • ‘valid’ Seniors – age
      • targets
      • guests (if involved)

Internal & primary

  • Perth City
    • *Murray Street Mall
      • Management Committee
      • Seniors Expo liaison office/ers
      • VIP – work together to decide the year/season/date/specific area of Mall
      • VIP guests Level 2
      • targets
    • WA Events Calendar
      • statistics
      • VIP – work together to decide the year/season/date/specific area of Mall
      • Targets
      • VIP guests Level 2
  • *Other Internal Stakeholders – primary/secondary, including:
    • Staff
      • All VIP guests Level 2
      • All targets
    • Consultants
      • Insurers
      • Risk analyis
      • Caterers
      • Printer
      • Merchandiser-groups
      • All VIP guests Level 2
      • All targets
    • Previous sponsors
      • targets
      • VIP guests
      • Level 2
    • Current sponsors
      • Targets
      • VIP guests Level 1
    • Potential sponsors
      • Targets
      • VIP guests Level 2

External – primary/secondary:

  • Australian Government Census (ABS)
  • *WA Government
  • *Premier’s Department
    • VIP Guest Level 1
  • *Minister for Ageing
    • ViP Guest Level 1
  • Department of Transport – bus, trains
  • Statistics
  • Targets
  • VIP guests Level 2
  • *UWA and other local WA universities & TAFE
    • Faculties studying and/or researching
      • Ageing
      • WA Events
      • Targets
      • VIP guests Level 2
    • WA Events Calendar
      • statistics
      • VIP – work together to decide the year/season/date/specific area of Mall
      • Targets
      • VIP guests Level 2
    • *Mass media
      • News
      • Magazines for seniors
      • Trade Press – Industry
      • Trends: local, national & international
      • Entertainment
        • Targets
        • VIP guests Level 2
      • WA Conference Schedule
        • Set event date/time advertisement
        • research
      • *West Australian Psychologists Association
        • Research on WA aged
          • Targets
          • Homeless
          • Refugees
          • guests
        • WA Retail Trader’s Association
          • research
            • guests
          • Religous groups
            • Age-related research
            • Homeless research
            • Refugee research
            • Information about the aged/homeless/refugees in the WA community today
            • *(VIP guests – Level?)
          • *Perth City
            • Mayor’s Office
              • Media
              • VIP guests Level 2
            • *Mayor
              • VIP guest Level 1

Rationale

In this sector of ECU PRN2124 off-campus, S2, 2015, this unit of study, which teaches integrated marketing communications (IMC), one question asked in the study notes and lectures is “why plan”.

The main reason appears to me to be that IMC is actually quite an organic process. As such, IMC must have a structure imposed over that spontaneous growth (ECU PRN2124, off-campus, S2, 2015, Week 2 lecture and activities notes). As IMC is organic, it should in theory be possible to change the emphasis of this event from from ‘marketing’ to ‘communication’.

In doing so, this plan tries to move this event into some arenas, public and private, obscured as modern life progresses. The event tries to reach that, in 2015, Pope Francis calls a higher aim – a “massive reconsideration of our ethical connection to the natural and technological world”. Pope Francis says: “a certain way of understanding human life and activity has gone awry, to the serious detriment of the world around us” (Hannah Arendt Center, 30 August, 2015).

Specific research and analysis is used to gather important information relevant to “event goals, objectives and targets” (ECU PRN2124, off-campus, S2, 2015, Week 2 lecture and activities notes). Masterman and Woods (2006, p. 17) clearly set out how this is important – to develop for the very first-stage the objectives, information-gathering system and targets and management systems.

Useful Preliminary or Formative Research identifies ‘Sources’ to commence the development of a Strategic Communication Plan for the “Seniors Expo”.

The notes call this structure the “IMC Planning Model” (ECU PRN2124, off-campus, S2, 2015, Week 2 lecture and activities notes). In today’s information era that certainly seems a sensible research parameter. In the unit information a first step is called the “PR Planning Process”. This deals with external and internal key matters that must always be kept uppermost in the mind, especially when making decisions. Matters such as the parent entity’s overarching “corporate goals and mission”. Also the “strategic fit”.

The unit explains, in carrying out an IMC exercise if you do not plan you will fail (ECU PRN2124, off-campus, S2, 2015, Week 2 lecture and activities notes). So this exercise is to develop some initial parameters about the early planning steps. A key factor throughout is “budgeting”.

So, to decide research and analysis parameters for this stage there are two tasks: first develop the IMC “focus” of this specific event. It seems, (in the typical IMC circular-mode) the step of developing research parameters must be preceded by closely examining, in SMART fashion the current “Situation Analysis” of any “event goals, objectives and targets”, and “Event Objectives” that are already set. These may have been set by the client or in any other way (ECU PRN2124, off-campus, S2, 2015, Week 2 lecture and activities notes).

In the case of the proposed “Seniors Expo” the second matter is to see if any “Event Objectives” about event timing and/or deadlines are already set for the event. Then it is possible to use this information to create timetables for this first stage of research and analysis (ECU PRN2124, off-campus, S2, 2015, Week 2 lecture and activities notes). In addition, certain “PR Planning Planning Process” steps must be taken.

These are to do with matters such as a first SWOT analysis and to set some initial timing. Associated key actions such as production and distribution of initial press releases, first risk analysis and initial insurance cover all fall within the PR process.

In the case of the “Seniors Expo”, once these two matters are identified, and decisions made then research constraints on initial research can be developed. Other key matters, now, are to chose whether primary and/or secondary, quantitative and/or qualitative research. Then first-stage research and analysis can commence (ECU PRN2124, off-campus, S2, 2015, Week 2 lecture and activities notes), aim to achieve and then again return to identifying, and successfully communicating the message to the specific target audience/S.

Reference

ECU BB PRN2124 off-campus, S2, 2015 Week 3 lectures and task notes, Attached Files: 4115

Sem 2 Assignment_Brief_2015.pdf (299.923 KB)

Hannah Arendt Center (30 August, 2015). The Perpetual peace project. Amor Mundi.

On-line newletter. http://perpetualpeaceproject.org/resources/
and

arendt@bard.edu
Masterman G. and Wood, E. H. (2006). Innovative Marketing Commnications, Strategies for the events

industry. Oxford: Elsevier Butterworth Heinemann.

 

 

 

NOTE/Comment:

(Why doesn’t “Seniors” carry a possessive in this case‘?

Is it their expo? Or someone else’s?)

To commence marketing communications planning for Scenario 2:

Seniors Expo

Your fictional client, the Seniors Council of WA, looks after the interests of all aged people in

Each year, they host a series of free events aimed at informing seniors and the rest of

the community about issues affecting the aged in our community.

You must plan and implement one of these events – the “Seniors Expo” which will take place in Murray Street Mall in Perth.

You must consider and plan all aspects of the event including how you will attract suitable

exhibitors, sponsors and supporters.

You must also consider and detail how you will attract media to your event.

Your budget is $20,000

END

Aside

Week1ActivityDoubleTake Documentary Aug-Sept. 2015 IMC study slh

DoubleTake Documentary

IMC JOURNAL SUSANNE LORRAINE HARFORD

Wk1EX –

“Case Study Activity”

Read the DoubleTake Documentary Film Study case study on page 13 of the textbook and answer the following (adapted from page 15 of the textbook).

“With reference to the above case study, today’s lecture and your own examples summarise the key elements of integrated marketing communications.”

Enter your answer into your journal entry you have created.

If you have finished your journal entry click the ‘post entry’ button. If you have nit finished, you can click ‘save entry as draft’ for later editing and posting.

========================================================

Week 1 Exercise 1: Case Study Activity

SUMMARY – Introduction

The subject of the case study in this PRN2124 off-campus, S2, 2015 Week 1 exercise/activity is possibly a particular type of public relations situation, being not only the product itself, but also a “special event”, as it fits the definition by (Shone & Parry, 2004, cited, Week 1 lecture slides):

That phenomenon arising from those non-routine occasions

which have leisure, cultural, personal or organizational

objectives set apart from the normal activity of daily life,

whose purpose is to enlighten, celebrate, entertain or

challenge the experience of a group of people.

This definition also in some regards relates to the process of human communication, as the ECU PRN2124 off-campus, (S2, 2015 Week 1) lecture notes’ definition of “communication” demonstrates, below.

Communication is the process whereby thoughts

are conveyed and meaning is shared between

individuals or organisations.

Communication is the foundation of the subject of this summary. It is a specific, integrated form of communications, developed and used, in this case to market this event for its parent organisation, that which controls this event. The key elements of this particular communications process, (the special event discussed in this case study 1.1) are described by using the Masterman and Woods (2006) descriptive summary of the structure of integrated marketing communications (IMC) as those “elements” that provide “consistency, integration and complementarity” (p. 8).

Masterman and Woods (2006) emphasise IMC is included in their further and more detailed description of three necessary “elements” of marketing plans in general (p. 2). These are:

  1. continuity (consistency)
  2. to develop the ability to swop between elements regularly, and to ensure these

elements overlap if required (integration)

  1. while the IMC components do not necessarily have to be dealt with in any

specific order they work best when considered together (complementarity) (p. 2).

Furthermore, these elements, Masterman and Woods (2006) say, rely upon:

  1. comprehensive research and analysis, widened to include reflection, in a continuous, circular-patterned strategy.
  1. identification procedures, to “target… objectives”, accompanied by steps to make decisions and to settle on specific targets.
  1. once target or/and objectives are identified further action can follow, that being created to achieve said objectives by the implementation of “innovative strategies”.

SUMMARY

Below is a summary of the key IMC elements, some examples from case study 1.1 (Masterman and Woods, 2006), and two other examples from personal research and reflection:

Case Study 1.1

The situation analysis sector of Masterman’s and Wood’s DoubleTake Documentary Film Festival case study (2006, pp. 13, 15) describes the existing, and public perception of the film festival current as at that time, and identifies this as the “key problem”. This knowledge, and the resulting decision, as action based on this knowledge, are possibly the results of extensive and consistent “research and analysis” (Masterman and Wood, 2006, p. 2), and as such are examples of (a. above).

By identifying the above IMC key problem it was possible for the parent company to set IMC objectives, and thereafter make “decisions …to settle on specific targets” (to improve growth by changing public perception). The strategies then chosen caused the IMC campaign to achieve a positive impact (Masterman and Woods, 2006, p. 13). This then led to improved growth of the festival’s customer base, associated seat sales increase, bigger and potentially more stable sponsorship, and new types of industry recognition (p. 13). All these positive results relate closely to the implementation of factors (b. above) – to identify the target or objective, and (c. above), to create “innovative strategies” (pp. 2, 15).

EXAMPLE 1

Fig. 4. The novel.

IMC is a flourishing development in the “model of event communications planning” (Masterman and Woods, 2006), and a robust, yet flexible structure is essential when marketing communications are to be integrated, and to successfully structure those identified IMC “elements… consistency, integration and complementarity” (p. 8). An example of IMC consistency aligned with “creativity… innovation… intuition” (p. 7) is…. shown in example 1, the successful “Love Sicily” cooking school situated in the town Modica, in Sicily (Pellegrino, 2013).

What is loveSicily –

loveSicily is a cookery school in Sicily, based in

the beautiful baroque town of Modica, run by

Katia and Ronald. – http://www.lovesicily.com

This innovative IMC possibly begins, IMC-circular fashion, with a small, lightweight, suitable for travel and light-of-heart, for women, in-English novel

(fig. 4). This story about a fictitious cooking school includes unusual yet traditional food recipes. To some extent the events in the novel, and recipes, are from a real cooking school called “Love Sicily” in Modica, Sicily. Also the novel, its story and recipes and the unreal/real cooking school/s are all important IMC components.

In addition, the cooking school has a website: www-lovesicily.com. Mass media items in Australia, and New Zealand, present, generate awareness and encourage discussion, while food and travel reviews, and cooking articles, mention the cooking school. Further international promotion of book and cooking school occurs on food and travel blogs, and at book fairs. The cooking school has its own blog.

We are also the people behind the loveSicily blog –

a diary of recipes and other interesting news for

people looking to travel to Sicily.-

http://www.lovesicily.com/blog

The novelist has a website, http://www.nickypellegrino.com and there promotes the cookery school, the food, the places and products, the novel.

Modena, the town promotes the cooking school. There is also circular promotion between the cooking school and several retail food outlets in Modena. There are multi-faceted linkages like the quote below, from within this IMC. These linkages integrate and expand the IMC outwards – to the “rest” of the whole region.

Explore Sicily

If you are interested in exploring the rest of

Sicily we offer information on travel and the

towns of South-East Sicily. You can also search

for hotels in Sicily – or compare quotes across car

rental providers for car rental in Sicily.

You can also get regular updates on Sicily by

signing up to our newsletter.

So, each IMC step reinforces the other-s, continuously back and forwards, between all IMC components as Masterman and Woods (2006) describe the “need to utilize and integrate a wide variety of tools, techniques and media” to develop objectives, or “long-term and integrated” marketing communications plans (p. 3). This “Love Sicily” IMC demonstrates the importance of objective-setting and how set objectives are achieved.

EXAMPLE 2

fig. 2. “Made in Italy” retail promo material, 2015.

The three items (fig. 1, 2, and 3) are tiny parts of a successful Italian Government-initiated IMC-campaign.

fig. 3.

“Made in Italy” give-aways, 2015.

This campaign, amongst countless items and events, has created:

a comprehensive and searchable directory of over 55,000

Italian manufacturers and suppliers, with company profiles,

online catalogues and business opportunities

– Search the Directory – Post your offers/requests for goods

and services directly to Italian companies.

– Send us your business proposal

This IMC desires and targets, key long-term objectives like “brand loyalty” and “attitude change” (p. 3). This extensive, and long-running, far-reaching IMC campaign: “Made in Italy” (fig. 5, 6) runs in Italy (personal experience, 2014-15).

fig. 5. One of the “Made in Italy” logo, 2015.

The campaign also runs outside Italy, for example in Canada:

“Our team is thrilled to help the Italian Trade

Commission (ITC) forge new ground with the

iconic ‘Made in Italy’ brand, and to raise

awareness with both industry and consumers

on the quality and origin of authentic Italian

products,” said Sid Lee’s managing content

director, Joseph Barbieri.

Reference

Barberieri, J. (2015). Sid Lee.

http://www.marketingmag.ca/advertising/sid-lee-takes-on-made-in-italy-campaign-142103 &#8211;

ECU PRN2124 Off-campus (S2, 2015) lecture notes, Week 1.

Harford, S. (2015). own photographs: “Made in Italy”.

Fig. 1: women’s clothing label (found in market in Rome, Italy, 2015).

Fig. 2: advertisement for a new shop (opening in Marchiana Marina, Isola d’elba, Italy, 2015).

Fig. 3: café sugar packaging, (on the Rome – Genoa train, Italy, 2015).

Fig. 4: own photograph of the cover of novel (purchased, 2015): “The

Food of Love Cookery School”.

Love Sicily. (2015). Website. www.lovesicily.com

Made in Italy (2015). Logo.

http://auriga.ice.it/opportunitaaffari/offertaitaliana/web_new/Visualizza11.asp?pagina=PreparaRicercaAttivita.asp

Masterman, G. and Wood, E. H. (2006). Innovative Marketing Communication,

Strategies for the Events Industry. Oxford: Elsevier Butterworth Heinemann.

Pellegrino, N. (2013). The Food of Love Cookery School: A novel. 4 women learn

the lessons of a lifetime. London: Orion.

and

www.nickypellegrino.com

Appendix

Italy’s % of world trade in 2013:

Mechanical machinery 6.5

Fabricated metal 5.6

Furniture 7.5
Leather 11

Footwear 9

Clothing products 6.4

Textiles 4.4
http://www.italtrade.com/about/about_us.htm

Further information about Italian trade in Canada

http://www.italtrade.com/countries/americas/canada_en/index.htm

http://auriga.ice.it/opportunitaaffari/offertaitaliana/web_new/Visualizza11.asp?pagina=PreparaRicercaAttivita.asp

The ITC estimates that Canadians spend $3.6 billion every year on agricultural products with Italian-sounding names.

http://www.marketingmag.ca/advertising/sid-lee-takes-on-made-in-italy-campaign-142103 &#8211;
http://www.italtrade.com/about/about_us.htm

3.

A comprehensive and searchable directory of over 55,000 Italian manufacturers and suppliers, with company profiles, online catalogues and business opportunities

– Search the Directory – Post your offers/requests for goods and services directly to Italian companies.

– Send us your business proposal

http://www.italtrade.com/countries/americas/canada_en/index.htm

http://auriga.ice.it/opportunitaaffari/offertaitaliana/web_new/Visualizza11.asp?pagina=PreparaRicercaAttivita.asp

END

Aside

12. LP W12 Q3 Salient points: the Internet, democracy & the people

In order to properly answer the LP Week 12 Question 3 task it seemed necessary to first reflect on, describe, and then consider again the context of this complicated question. The result is a preamble posted in Forum 3.2, Discussion Board, dated Friday, 29 May, 2015.

List of Points that may affect credibility. If the Web in the future:

  • presents issues of exchange, or as (North, March, 1993) says: “the problem of creating institutions that can credibly commit the players to solve problems of exchange”
  • accepts the need for “liberal” and “participatory… democracy” (The Democracy Barometer, 2011)
  • supports “’democracy…[as]  a complex phenomenon, where minimalist measurement” is never enough (The Democracy Barometer, 2011)
  • encourages and supports free and open public discussion about the development of democracy, such as in  Image 1, below, (The Democracy Barometer, 2011)
  • incorporates the demands for mass media communication accountability, (as is again being demanded of journalism), and “to take Citizen Demands into account: the complaints and wishes of citizens” (van der Wurff & Schoenbach, 20 June, 2014)
  • radically changes so the overall, fundamental ethos and operation of certain parts of the Internet are sheltered and away from persuasion and marketing
  • makes parts of the Internet “ad-free” environments (Webb, December, 2006)
  • commits to expend effort to understand, and incorporates and fully presents the populace’s most salient issues, and to support the people’s hierarchy of these issues
  • transparently presents important outcomes and welcomes discussion of matters such as those emanating from lack of ” trust in government”,  the “electoral process and democracy” (Hollander, 24 July 2014)
  • makes other, effective, channels of public, local and global communication available, free of charge, bias, and oppression
  • ensures equal, fair and widespread presentation of all types of websites – such as minority-owned, woman-owned and alternative.
Image 1. democracy barometer. 2014.
Image 1. democracy barometer. 2014.

 Reference

Fogg, B. J. (2003). Credibility and the World Wide Web: Persuasive technology: Using computers to change what we think and do. Amsterdam: Morgan Kaufman Publishers.

Giddens, A. (1991). Modernity and Self: Identity: Self and society in the late modern age. Cambridge: Polity Press.

Hollander, B, A, (24 July, 2014). The Surprised Loser. The Role of Electoral Expectations and News Media Exposure in Satisfaction with Democracy. College of Journalism and Mass Communication, University of Georgia, 120 Hooper Street, Athens, GA 30602, USA. Journalism & Mass Communication Quarterly.  91(4), 651-668 doi: 10.1177/1077699014543380

Howard, P. N., & Smith, S. (2007 June) Channeling Diversity in the Public Spectrum: Who Qualifies to Bid for Which FCC Licenses?. 84 (2), 215-230. doi:10.1177/107769900708400202

Mayer, K. U. (19 November, 2004). Whose Lives? How history, societies, and institutions define and shape life courses. Research in Human Development, 1(3), 2004 161-187. doi 10.1207/s15427617rhd0103_3

North, D. C. (March, 1993). Institutions and credible commitment. Journal of Institutional and Theoretical Economics (JITE) / Zeitschrift für die gesamte Staatswissenschaft, 149(1). Retrieved from http://www.jstor.org/stable/40751576

OECD Statistics Portal. (2015). Definition of non-profit. OECD Glossary of Terms. Retrieved from https://stats.oecd.org/glossary/detail.asp?ID=1822

The Business Directory. (2015). Organization. Retrieved from http://www.businessdictionary.com/definition/organization.html#ixzz3bQuExgCa

The Business Directory. (2015). Website. Retrieved from http://www.businessdictionary.com/definition/website.html

The Democracy Barometer. (2011). Retrieved from http://www.democracybarometer.org/Images/img_feb13/RE_en.JPG

The Democracy Barometer. (2014). Retrieved from http://www.democracybarometer.org/

van der Wurff, R. & Schoenbach, K. (20 June, 2014). Civic and citizen demands of news media and journalists: What does the audience expect from good journalism? School of Communication Research, University of Amsterdam. Journalism & Mass Communication Quarterly. Doi 10.1177/1077699014538974

Webb, S. M. (December, 2006). The narrative of core traditional values in Reiman magazines. Journalism & Mass Communication Quarterly, 83(4), 865-882 doi 10.1177/107769900608300409

Aside

11. LP W12 Q2 Wikipedia

Wikipedia calls itself “a special kind of website” (2015). When researching many subjects today it is common to find this special website occupying top positions in many Google results. Yet, as as Ducet Rand (2010) says:

the encyclopedia is openly edited by registered users. Wikipedia editors can edit their own and others entries, and some abuse of      this editorial power has been unveiled. Content editors have also   been criticized for publishing less than accurate content.

This is possibly why, for some years now, ECU has banned the use of Wikipedia, which is also an application.  Haque and Ahamed (November, 2006) say:

The usability and expansion of pervasive computing applications depends greatly on the security and reliability provided by the applications… as pervasive devices become incorporated in our day-to-day lives, security will increasingly become a common concern for all users – though for most it will be an afterthought – like many other computing functions.

Haque and Ahamed (November, 2006) continue with an analysis of security:

CIA (Confidentiality, Integrity, Availability) is the term commonly used to describe the required characteristics of security. Confidentiality ensures information is not exposed to any unauthorized user. Integrity indicates information has not been altered or falsified by an unauthorized user.

Wikipedia security has been of concern to many for some time.  Kittur, Chi, Pendleton, Suh & Mytkowicz (2006), say the situation is extremely complex. They explain, initially, (until 2004), individuals they describe as “elite users” carried out the majority of the work constructing Wikipedia. At that point a noticeable change occurred as “common users” took over and the “influence of the elite” fell away. Then also, a process of removing more words than contributing commenced, for the first time.

It seems Wikipedia problems may have developed as the “always readily available” Internet developed (Haque & Ahamed, 2006).  Wikipedia supplied Haque and Ahamed a vital reference in 2006, when “Wikipedia defines security as a “… platform, designed so that agents (users or programs) can only perform actions that have been allowed. This involves specifying and implementing a security policy””. However, as Haque and Ahamed go on to explain:

security in pervasive computing has been termed pervasive security.     Though pervasive security includes all the characteristics and requirements of computer security, it introduces some novel vulnerabilities and security rifts due to a few unique characteristics of pervasive computing.

Haque and Ahamed team the Wikipedia definition with Microsoft’s: “The protection of information assets through the use of technology, processes, and training” – on a vast system with unique, ubiquitous “vulnerabilities”. where Wikipedia itself may be a ubiquitous “mobile or embedded in the environment… security rift”  (Haque & Ahamed, 2006).

Haque and Ahamed (2006) discusses the  “transparent interaction of these computational devices with the users”, but, given the Wikipedia editorial abuse,  Now Wikipedia seems the opposite of the Haque and Ahamed (2006) view in that it now is capable of delivering a unique, ubiquitous type of “virtual reality” information service.

Reference

Doucet Rand. (2010). Mediating at the student-Wikipedia intersection. .Journal of Library Administration. 50 (7-8) 2010. 923-932  doi 10.1080/01930826.2010.488994

Haque, M., and Ahamed, S. I. November, (2006). Availability of Security in Pervasive Computing: Current Status and Open Issues. Marquette University. International Journal of Network Security 3  203–214 . Retrieved from http://www.researchgate.net/profile/Md_Haque23/publication/45728848_Security_in_Pervasive_Computing_Current_Status_and_Open_Issues/links/00b4952cc56091881b000000.pdf

Kittur, A.; Chi, E. H,; Pendleton, B. A. ; Suh, B. ; Mytkowicz, T. (2007).  Power of the few vs. wisdom of the crowd: Wikipedia and the rise of the bourgeoisie. Retrieved from https://www.parc.com/publication/1749/power-of-the-few-vs-wisdom-of-the-crowd.html

Wikipedia. (2015). What is Wikipedia? Retrieved from http://en.wikipedia.org/wiki/Wikipedia:Introduction

Aside

10. LP W12 Q1

While on the Web, Wikipedia memes, (Images 1& 2) and discussion of same (Wikija, 2015) rightly amuse many, the many scholarly articles about  “a lack of credibility” on the Web, (World Wide Web),

Image 1. Lolz. Wikipedia mem, 2015.
Image 1. Lolz. Wikipedia mem, 2015.

 

Image 2. Quickmeme,Keanu Reeves image, 2015.
Image 2. Quickmeme, Keanu Reeves image, 2015.

and how this situation might be combated (Ribiero, Carmo, & de Caravalho, 2013) are an entirely different matter. The Oxford English Dictionary defines credibility as “the quality of being trusted and believed in; the quality of being convincing or believable”.

As “flaws and negative external influences” in key information appear on the Web, this quality, previously one of Western society’s most valued and defining characteristics, is  degraded,  The Web is the major mass media medium of this era so this problem affects anyone who wishes to learn or to be informed. This is because the Web is, as Kevin Kelly, founder of Wired magazine, said in 2005:

the largest, most complex, most surprising event on the planet.

Weaving nerves out of glass and radio waves, our species began

wiring up all regions, all processes, all facts and notions into a

grand network. From this embroyonic net was born a

collabororative interface for our civilization, a sensing, cognitive

device with power that exceeded any previous invention.

As Western society’s main communications channel the Web is tremendously important. Yet the stated rationale of Fogg’s (2003) paper is primarily to “persuade”, and the article by Ribiero, Carmo and de Caravalho (2013) appears, fundamentally, only to make the Web more efficient as a marketing machine. A Web cluttered with material biased solely towards  persuasion or marketing is counter-productive for any student – and unlikely to regain credibility.

Reference.

Fogg, J. (2003). Credibility and the World Wide Web. Persuasive Technolgy: Using computers to change what we think and do. Amsterdam: Morgan Kaufman Publishers. Retrieved from Learning Portfolio, S1, 2015.

Kelly, K. (2005). We are the Web. Wired. Issue 13.8. [On-line Magazine]. Retrieved from http://archive.wired.com/wired/archive/13.08/tech.html

Lolzbook. (2015). Meme using Willy Nelson image. Retrieved from http://lolzbook.com/page/1749/

Oxford Dictionaries. (2015). Credibility. Retrieved from http://www.oxforddictionaries.com/definition/english/credibility

Quickmeme. (2015). Meme using Keanu Reeves image. Retrieved from http://www.quickmeme.com/meme/35ficb

Ribiero, A. M., Carmo, C. H. S., & de Caravalho, L. N. G. (2013). Environmental disclosure: does regulation solve the lack of comparability and objectivity? Journal of accounting and organisations. Retrieved from  http://dx.doi.org/10.11606%2Frco.v7i17.56667

Wikja. (2015). Conspiracy Keanu: The Funniest Wiki. Retrieved from http://thefunnyist.wikia.com/wiki/Conspiracy_Keanu

Aside